Flight Cancellations

There are plenty of reasons that bring an airline to cancel a flight. Limited staffing and aircraft maintenance issues are common culprits, but bad weather or other safety risks are sometimes responsible.

In the event of a canceled flight within 14 days of departure, you may be entitled to compensation from the airline.

Explaining Passengers Rights: Are You Eligible?

As a passenger, you have certain rights to compensation in the event of a flight cancellation, and the airline has certain obligations to fulfill. These obligations include informing you of your rights if a situation requires it.

You might be entitled to flight cancellation compensation from a European airline, depending on the circumstances. It’s important to be aware of your rights so that you can get what you’re owed.

The European Passenger Rights Regulation EC 261/04 protects passengers against more than just flight cancellations. It covers lengthy delays, missing a connecting flight due to airline error, and overbooked flights as well.

The regulation applies to passengers with a valid ticket and booking confirmation who begin their trip at an airport in the EU, or land at an airport in the EU. Another caveat to consider is that the airline also must be headquartered in the EU, and the reason for the cancellation must be within their control.

Your right to compensation depends on the reason for the cancellation. Whether or not the airline was holding up their end of the bargain and fulfilling their obligations also comes into play. These obligations include communicating the status of your flight and minimizing the inconvenience that typically comes with a canceled flight. If extraordinary circumstances are the reason for your cancellation and it’s outside of the airlines’ control, flight delay compensation does not apply.

What Type of Compensation Are You Owed?

The European Passenger Rights Regulation EC 261/04 states that passengers are entitled to as much as €600 for a canceled flight. An important point to note is that the amount of compensation owed doesn’t account for how much your ticket cost. Instead, compensation is determined by the distance of the canceled flight.

Depending on the specifics of your situation you are also entitled to necessary accommodations from the airline. This can include a meal and refreshments while you wait for the next available flight. In the event of the cancellation extending to the next day, the airline is obligated to provide further accommodations, including hotel reservations and means of transportation.

The airline is obligated to offer you another flight to the same destination. Otherwise, they are required to refund your ticket as a form of compensation for your flight cancellation.

Claiming Your Flight Cancellation Compensation

Gathering all of the necessary documents and validating your compensation claim can be a daunting task. If you are dealing with a recently canceled flight and want to file a claim for compensation, TravelRefund is here to help.

Learn more about your options when making a compensation request for free by filling out our online form.

Flight Cancellations and Refunds

When a flight is cancelled, understanding your entitlements regarding refunds is crucial. At Travelrefund, we recognize that every cancellation scenario is unique, and we’re here to assist you in navigating the process. Refunds are typically due when a flight is cancelled by the airline, especially within 14 days of departure. Our team ensures that your rights are respected, guiding you through the complexities of claiming a refund. We handle the communication with the airline, making sure that your request for a refund is processed efficiently. Our expertise ensures that your claim is handled correctly, providing peace of mind during what can be a stressful time.

Your Rights When a Flight Gets Cancelled

As a passenger, you have specific rights when your flight is cancelled. At Travelrefund, we’re committed to helping you understand and assert these rights. Under the EU Regulation 261/2004, you are entitled to compensation, alternative transportation, or a refund, depending on the situation. We help you determine the best course of action, whether it’s rebooking on the next available flight or receiving a full refund. Our team ensures that you’re aware of your entitlements, including accommodation and meals if necessary, and we manage the entire process on your behalf, ensuring that the airline fulfills its obligations to you.

Understanding the EU 261

EU Regulation 261/2004, commonly known as EU 261, is a comprehensive law that protects air passengers. At Travelrefund, we specialize in helping passengers understand this regulation and how it applies to their situation. EU 261 covers issues like flight cancellations, long delays, and instances of denied boarding. Our role is to clarify how these rules apply to your specific case and assist in claiming the compensation or benefits you’re entitled to. Whether it’s understanding the nuances of the law or dealing with complex cases, we’re here to ensure your rights are protected and upheld throughout the claims process.

Compensation When European Flights are Delayed

Delays in European flights can entitle passengers to compensation under EU Regulation 261/2004. At Travelrefund, we’re experts in helping passengers claim this compensation. The amount depends on the delay duration and the flight distance, but it can be as much as €600. Our team assists you in understanding whether your delay qualifies for compensation and in navigating the claim process. We handle all aspects of the claim, from initial assessment to communication with the airline. Our commitment is to make the process as smooth and stress-free as possible, ensuring you receive the compensation you’re entitled to without any upfront costs.*

*The principle of “No cure, no pay” applies if Travelrefund.com is allowed to pursue the case to completion. Travelrefund covers all expenses related to concluding the case, and any fees incurred will be deducted from the compensation and/or refund collected from the airline. If the passenger chooses or forces Travelrefund to terminate the case before its completion, they will receive an invoice equivalent to Travelrefund.com’s fee, as if the compensation and/or refund had been paid by the airline.


Cancelled flights FAQ

Below you can read answers to some of the most common questions about flight cancellations and compensation.

Asta has flown with Norwegian Air Shuttle and has received: 467 €

Cecilie has flown with EasyJet and has received: 388 €

Bent has flown with KLM and has received: 623 €

Tommy has flown with EasyJet and has received: 623 €

Thea has flown with Ryanair and has received: 383 €

Ida has flown with Ryanair and has received: 383 €

Lars has flown with Ryanair and has received: 383 €

Leif has flown with Norwegian Air Shuttle and has received: 1.246 €

Henrik has flown with Ryanair and has received: 958 €

Jákup has flown with British Airways and has received: 388 €

Jan has flown with Scandinavian Airlines System and has received: 623 €

Eva has flown with Norwegian Air Shuttle and has received: 582 €

Anna Sofie has flown with Norwegian Air Shuttle and has received: 194 €

Maja has flown with KLM and has received: 623 €

Linda has flown with Norwegian Air Shuttle and has received: 623 €